1. Company Information

2. Information We Collect

Depending on how you interact with Petrolex, we may collect:

• Full name
• Address
• Telephone number
• Email address
• Identification and information submitted for vehicle transactions
• Vehicle order and purchase information
• Trade-in vehicle information
• Payment and transaction information
• Deposit and invoice records
• Uploaded documents
• Enquiries and correspondence
• Shipment and delivery information
• IP address, browser/device information and website usage information
• Cookies and similar technical information

Where payments are processed through third-party payment providers such as PayPal, payment-card information may be collected and processed directly by the payment provider rather than stored by Petrolex.

3. How We Use Your Information

We may use personal information to:

• Process vehicle enquiries and orders
• Source and import vehicles
• Prepare quotations, invoices, receipts and agreements
• Verify transactions and payments
• Manage deposits and outstanding balances
• Process trade-ins
• Provide shipment and delivery updates
• Maintain customer accounts and transaction histories
• Communicate with customers
• Provide customer support
• Prevent fraud and unauthorized transactions
• Maintain business and accounting records
• Comply with legal and regulatory obligations
• Improve our website and services
• Send marketing communications where permitted

4. Online Payments

Our website may offer payments through PayPal, bank transfer, or other approved payment providers.

Third-party payment providers process transactions according to their own privacy policies and terms. Petrolex does not control the privacy practices or security systems of independent payment processors.

Customers should verify that they are using an official Petrolex payment page or authorized bank account before making payment.

5. Documents and Forms

Customers may be permitted to complete forms or upload documents through our website.

Information submitted may be used to process vehicle purchases, imports, financing-related documentation, trade-ins, customs requirements, customer verification and related transactions.

Customers should only provide information reasonably required for the transaction.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate website features, remember preferences, understand website traffic, improve performance and enhance security.

Where legally required, users may be provided with options for managing non-essential cookies.

7. Sharing of Personal Information

Where reasonably necessary to complete a transaction, information may be shared with authorized third parties such as:

• Vehicle suppliers and exporters
• Auction agents
• Shipping and logistics companies
• Customs brokers
• Financial institutions
• Payment processors
• Technology and website service providers
• Professional advisers
• Government or regulatory authorities where legally required

Petrolex does not sell customers’ personal information as a business product.

8. International Data Transfers

Because Petrolex imports vehicles from overseas markets, including Japan, some transaction information may need to be communicated to suppliers, exporters, shipping companies, or other service providers located outside Jamaica.

We will seek to limit such information to what is reasonably necessary for the relevant transaction and apply appropriate safeguards where required.

9. Data Security

Petrolex takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

Personal information and transaction records will be retained only for as long as reasonably necessary for the purposes for which they were collected and to meet applicable legal, accounting, tax, regulatory, contractual, and dispute-resolution requirements.

11. Your Privacy Rights

Subject to applicable Jamaican law, individuals may have rights concerning their personal information, including rights to request access to personal data held about them and, where applicable, request correction, restriction, objection, or deletion.

Requests may be submitted to:

info@lexautoimports.com

Petrolex may require reasonable verification of identity before processing a privacy request.

12. Marketing Communications

Where Petrolex sends promotional communications, recipients may request to stop receiving them by following the unsubscribe mechanism provided or contacting us.

Transactional communications concerning an active order, payment, shipment, agreement, or customer-service matter may still be sent when necessary.

13. Children’s Privacy

The Petrolex website and vehicle-purchasing services are not directed toward children. We do not knowingly solicit personal information from children for vehicle transactions.

14. External Websites

Our website may contain links to third-party websites. Petrolex is not responsible for the content, privacy policies, security, or practices of independent third-party websites.

15. Changes to this Privacy Policy

Petrolex may update this Privacy Policy to reflect changes in our business, website, technology, or legal obligations.

The latest version will be published on our website with an updated revision date.

Use of this website and our online transactions is also governed by our Website Terms & Conditions.